Ourbit is a cryptocurrency exchange with user complaints about risk-control freezes, blocked withdrawals lasting months, and unresponsive support. Read Trustpilot complaints, check regulatory status, and learn how to report this platform.
Editorial note: This page compiles publicly reported user complaints and available regulatory information about Ourbit. We recommend verifying all claims independently using the official regulatory links provided below. If you have been defrauded by this platform, report it immediately using the guidance at the bottom of this page.
Ourbit markets itself as a cryptocurrency exchange for spot and futures trading. Public user complaints, including those documented on Trustpilot, repeatedly describe accounts placed under "risk control" reviews that freeze withdrawals for 30, 90, 180, or even longer periods, often without a clear reason or timeline.
Users report depositing large sums, then finding withdrawals blocked after profitable activity or ordinary trading. Support replies are frequently described as copy-paste messages telling customers to wait, with little evidence of progress once the review window ends.
Before depositing with Ourbit, verify whether any entity behind the brand is authorised by a recognised financial regulator. Company registration in an offshore jurisdiction is not the same as a licence to hold client funds under UK or EU investor-protection rules.
User complaints about Ourbit have been documented on Trustpilot, where multiple victims have shared similar experiences. We recommend reading these reviews as part of your due diligence before engaging with any unregulated platform.
"My account was restricted without prior notice. The Ourbit platform withheld part of my funds without a clear explanation, and also blocked withdrawals and trading."
"I deposited 45,000 USDT into the Ourbit exchange and then lost 4,000 USDT. When I tried to withdraw my remaining 41,000 USDT, they blocked my funds. My money has been blocked for 10 months."
"They then imposed a 180-day account review, providing zero updates and only copy-paste responses. After 180 days my account was restored, but my money was never returned."
Before trusting any broker or trading platform with your funds, verify their regulatory status using these official databases:
Do not make any further payments to Ourbit or any representative claiming to act on its behalf. Do not send further funds. Preserve evidence and instruct counsel to assess civil options; Act Here is prepared to litigate where appropriate.
Some fraudulent platforms copy the name, registration number, or branding of legitimate regulated firms. Always verify the exact URL, phone number, and contact details against the official regulator's website, not information provided by the firm itself.
If you have lost money to this platform, take these steps immediately:
Recovery depends on how payment was made and how quickly you act. Bank transfers reported within 24-48 hours have the best chance of recall. Cryptocurrency is harder but traceable through blockchain forensics. Our litigation team can assess civil options for your specific situation. Book a consultation for a confidential case assessment.
We do not make a blanket legal finding on this page. We compile publicly reported user complaints and regulatory signals about Ourbit. Verify the firm on official registers, read primary Trustpilot evidence, and treat unpaid withdrawals and missing regulatory authorisation as serious red flags.
Contact your bank or card issuer immediately, report to Action Fraud, and file with the FCA if the firm targeted UK consumers. Keep screenshots, TXIDs, and all chat logs. For material losses, book a consultation with UK litigation counsel.
Do not respond or send any more funds. Document the contact and report it to your fraud authority. Act Here conducts deep-dive discovery and is prepared to litigate where the facts support it; we handle both settlements and court proceedings.
Our UK litigation counsel can assess civil options for your matter. Book a confidential consultation today.
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