Plutus (plutus.it) has a large Trustpilot volume with complaints about unwanted subscription charges, changing rules, inaccessible rewards, and poor support. Read complaints and how to escalate.
Editorial note: This page compiles publicly reported user complaints and available regulatory information about Plutus. We recommend verifying all claims independently using the official regulatory links provided below. If you have been defrauded by this platform, report it immediately using the guidance at the bottom of this page.
Plutus markets crypto-linked rewards and card products via plutus.it. Trustpilot hosts a large review set with a low overall score. Recurring themes include subscription billing after inactivity, shifting reward rules, and difficulty cancelling or reaching support.
Some users describe bonus credits later clawed back or capped, and bank charges they say they did not authorise for subscription tiers.
Document every charge, cancel card mandates with your bank if needed, and escalate to Action Fraud or the Financial Ombudsman where a regulated partner is involved. Act Here can assess civil options for material disputes.
User complaints about Plutus have been documented on Trustpilot. We recommend reading these reviews as part of your due diligence. Act Here conducts deep-dive discovery and is prepared to litigate where the facts support it.
"They charged me for a subscription I have never activated, after not using the app for 18 months and they won't reply to my emails."
"Fraudulent charges on my bank. May 26 2026, stole 4.99 for subscription I never signed up, I emailed them, they ignored me, and never returned my money Now October 15th 2026 tried charging me 29.99"
"Dubious company - No bank/ cash card, fees taken after cancellation, constantly changing rules. The subscriptions are costly, constantly change, cannot be cancelled and keep charging you."
Before trusting any broker or trading platform with your funds, verify their regulatory status using these official databases:
Do not make any further payments to Plutus or any representative claiming to act on its behalf. Preserve evidence and instruct counsel to assess civil options; Act Here is prepared to litigate where appropriate.
Some fraudulent platforms copy the name, registration number, or branding of legitimate regulated firms. Always verify the exact URL, phone number, and contact details against the official regulator's website, not information provided by the firm itself.
If you have lost money to this platform, take these steps immediately:
Recovery depends on how payment was made and how quickly you act. Bank transfers reported within 24-48 hours have the best chance of recall. Cryptocurrency is harder but traceable through blockchain forensics. Our litigation team can assess civil options for your specific situation. We don't just negotiate; we are prepared to litigate. Our team conducts independent investigations to build a case strong enough for trial. Book a consultation for a confidential case assessment.
We do not make a blanket legal finding on this page. We compile publicly reported user complaints and regulatory signals about Plutus. Verify the firm on official registers, read primary Trustpilot evidence, and treat unpaid withdrawals and missing regulatory authorisation as serious red flags.
Contact your bank or card issuer immediately, report to Action Fraud, and file with the FCA if the firm targeted UK consumers. Keep screenshots, TXIDs, and all chat logs. For material losses, book a consultation with UK litigation counsel.
Do not respond or send any more funds. Document the contact and report it to your fraud authority. Act Here conducts deep-dive discovery and is prepared to litigate where the facts support it; we handle both settlements and court proceedings.
Our UK litigation counsel can assess civil options for your matter. We don't just negotiate; we are prepared to litigate.
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