Pro Traders Group (pro-traders-group.com) has Trustpilot complaints about sold trading bots with no support, and reviews polluted by recovery-firm spam. Read complaints and how to verify the firm.
Editorial note: This page compiles publicly reported user complaints and available regulatory information about Pro Traders Group. We recommend verifying all claims independently using the official regulatory links provided below. If you have been defrauded by this platform, report it immediately using the guidance at the bottom of this page.
Pro Traders Group, associated with pro-traders-group.com, appears on Trustpilot with a small review set and a poor overall score. Visible complaints include customers who say they were sold a trading bot and then received no further contact from the company.
Several Trustpilot posts on the same page read like recovery-agency advertisements rather than primary product reviews. When assessing this brand, discount third-party "we recovered my funds" spam and focus on primary evidence: contracts, payment receipts, and chat logs with the seller.
Verify any UK address claim independently. A Covent Garden virtual office listing is not proof of FCA authorisation. Do not send further funds to activate a bot or chase supposed profits without independent verification.
User complaints about Pro Traders Group have been documented on Trustpilot, where multiple victims have shared similar experiences. We recommend reading these reviews as part of your due diligence before engaging with any unregulated platform.
"A company that installed him, and I have proof of that. You just thought she'd sell you a bot, and then no one would answer you. 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom"
"Multiple five-star posts on the same Trustpilot page promote unrelated recovery brands rather than describing the product itself. Treat those as advertising noise when assessing Pro Traders Group."
"Before paying for any automated trading bot, demand written company details, a cancellable payment method, and proof of regulatory status. Silence after payment is a core complaint pattern for unregulated trading product sellers."
Before trusting any broker or trading platform with your funds, verify their regulatory status using these official databases:
Do not make any further payments to Pro Traders Group or any representative claiming to act on its behalf. Do not send further funds. Preserve evidence and instruct counsel to assess civil options; Act Here is prepared to litigate where appropriate.
Some fraudulent platforms copy the name, registration number, or branding of legitimate regulated firms. Always verify the exact URL, phone number, and contact details against the official regulator's website, not information provided by the firm itself.
If you have lost money to this platform, take these steps immediately:
Recovery depends on how payment was made and how quickly you act. Bank transfers reported within 24-48 hours have the best chance of recall. Cryptocurrency is harder but traceable through blockchain forensics. Our litigation team can assess civil options for your specific situation. Book a consultation for a confidential case assessment.
We do not make a blanket legal finding on this page. We compile publicly reported user complaints and regulatory signals about Pro Traders Group. Verify the firm on official registers, read primary Trustpilot evidence, and treat unpaid withdrawals and missing regulatory authorisation as serious red flags.
Contact your bank or card issuer immediately, report to Action Fraud, and file with the FCA if the firm targeted UK consumers. Keep screenshots, TXIDs, and all chat logs. For material losses, book a consultation with UK litigation counsel.
Do not respond or send any more funds. Document the contact and report it to your fraud authority. Act Here conducts deep-dive discovery and is prepared to litigate where the facts support it; we handle both settlements and court proceedings.
Our UK litigation counsel can assess civil options for your matter. Book a confidential consultation today.
Book Consultation Report Now